How do I open a 1Bet2Bet Account?
In order to open a 1Bet2Bet Account click on the link Join Now on the Home Page. The moment you complete this process you can start gambling.
What kinds of sport can I gamble on and where do I find the results?
In the Sport Branches menu located on the right hand side of the Home Page. You can find a complete list of gambling opportunities for all the main branches of sport and even for some of the minor sport branches. You can find the results of the games on the following sites: www.soccerstand.com and www.livescore.com
Is it safe to gamble with 1Bet2Bet?
1Bet2Bet recognizes the fact that Internet security is an issue of prime concern for our customers; we have carefully considered every detail in order to ensure that our customers have the most secure gambling experience possible.
Our Internet service operates a long line of security measures of 128 bits including a full encoding of all the data transmitted and a large array of servers which are backed up in order to ensure that the clients' personal information and their financial assets are fully protected.
Every credit card registered by us goes through a series of comprehensive tests in real time via our banking system in order to ensure its validity.
What will happen if I forget my account number or my password?
If you forget your account number or your password please log in at the top section of the site where you connect to the system – in the User Name and Password field write 'I have forgotten my password'; complete the User Name and the User's E-Mail and your password will be sent to your E-Mail box.
What is the minimum amount of money needed to open an account?
There is no minimum amount for opening an account with 1Bet2Bet Company. There are a number of options to transfer funds. In order to receive a bonus when opening an account, there are certain limitations in relation to the deposit and a minimum amount of 50$ US or its equivalent in the currency you selected is required.
What currency should I use in order to finance my account?
When you register yourself with 1Bet2Bet Company, you will need to choose a certain currency, Please, pay careful attention to your choice since it is impossible to change the currency once the account has been financed. You can finance your account with one of the following currencies:
Available currencies: USD / EUR / GBP / ILS
What exchange rate do you use to convert the currency?
Please note that the daily exchange rate used by 1Bet2Bet can be found at the site - www.mondor.org; the rate is the standard bank rate.
Is it possible to change the type of currency used in my account?
Yes, but only when your account had not yet been financed. You should write to our customer service department at the following address - info@1bet2bet.com with your account details and the new currency chosen.
Your current account at 1Bet2Bet Company cannot be converted to another currency. You can re-register and open a new account with your new preferred currency. Please notify our customer service department at info@1Bet2Bet.com of your new account number and your old account number. The balance of your old account will be converted and transferred to your new account.
Please note that the daily exchange rate used by 1Bet2Bet can be found at the site - www.mondor.org; the rate is the standard bank rate.
Do I have to send and receive funds under same name as is registered in my account?
All funds which are deposited in your account must be received under the same name as the name of the account holder. Deposits sent by another person who is not the account holder will not be accepted by 1Bet2Bet.
In addition, the name and address you registered when you established the account with us are used as the name and address for sending your winnings. The banks will not transfer the funds if the account holder is different from the one appearing in 1Bet2Bet.
Do I have to present an ID card?
In order to identify each customer who opens an account with 1Bet2Bet, 1Bet2Bet reserves the right to ask our customers for valid proof of their identity.
Every customer who opens an account with 1Bet2Bet agrees to supply the necessary credentials if and when requested to do so. A valid ID can be, but is not restricted to, a photocopy of an ID card (a copy of a passport, a driving license or any other state ID card) and an invoice issued by a public service with the client's name as proof of address.
Do I have to pay taxes on the winning amounts?
Your tax liability depends upon the jurisdiction in which you live. 1Bet2Bet does not supply, and will not supply, to any third party any details of deposits, winnings or losses of private people.
It is your responsibility to declare any winnings / losses to the tax authorities in your jurisdiction.
Do I have to open separate accounts in order to be allowed to bet on sports or in the Casino?
The moment you have opened an account with us you will be able to enter the leading gambling site on the web as well as to the award winning casino site without the need to register again. All the funds which exist in your 1Bet2Bet account are kept in an on-line wallet from which you can transfer funds as long as your means support it.
What is 1Bet2Bet's refund policy with regard to a shortage of finance?
All winnings which are the result of financing from an account which is later reported to lack cover, or, which is later rejected for any reason will be canceled.
Where an account is in deficit, all bets which are as yet undecided, whether or not they ensue from financing which is not covered, will be canceled. In the event that the deposit which was not covered is covered later, the client will be entitled to receive payment for that deposit only. This policy affects all residual balances in your account whether or not ensuing from deposits which have not been covered.
When was 1bet2bet company established?
Established in 2001, 1Bet2Bet has become one of the leading companies in the gambling world. Thanks to its loyal customers around the world, the company supplies a professional customer service and one of the fastest winning pay-outs.
Where is 1Bet2Bet Company located?
1Bet2Bet is located in London
Address:
1Bet2Bet Ltd. 5 Percy Street Office 5 London W1T 1DG
United Kingdom
Telephone:++44-1916450104
Fax: ++44-1913501837
Customer service:
customer@1bet2bet.com
Accounts:
accounts@1bet2bet.com
Info:
info@1bet2bet.com
Do I have to send a security form every time I use my credit card / debit card?
The first time you use your credit card you will have to send a security form relating to your credit card / debit card, accompanied by a copy of your driver's license and copies of the front and back sides of your credit card / debit card. The form and the necessary details will be sent to you after you make the deposit. The customer services department must to receive the copies within three days of your initial transaction.
Withdrawals will not be honored if the information regarding your credit card / debit card is not on file in our offices.
The information regarding your card must be scanned and sent to our customer services department, to our address info@1bet2bet.com. Please do not write the three digits CVV2 or CVC2 on the scanned documents. These numbers can be found on the back side of your credit card. You can delete them from the scanned document or cover the digits prior to scanning.
Please make sure that your signature is legible. Faxes will not be accepted.
Is gambling on the Internet legal?
Due to changes in the policy of the company handling our credit cards, 1Bet2Bet is unable to refund monies to your debit card. Please note, before any payments of winning can take place, our customer services department must receive legible copies of your debit card, front and back, and a copy of your ID card with your picture on it (driver's license or passport) and a full authorization declaration.
Is my personal information secure?
The security of our clients' personal information has always been our top most priority. 1Bet2Bet uses the most advanced security technology available. You can rest assured that every transaction executed by you on our site will be subject to absolute confidentiality. For further details read our position on security.
What are your working hours?
Our normal working hours are:
- Internet working hours are 24 hours a day, 7 days a week.
- 1Bet2Bet is open 24 hours a day, 7 days a week, in order to answer all your questions by email.
- 1Bet2Bet offers its customers multilingual advice in order to answer its international customers' email.
How can I withdraw my winnings from my account at 1Bet2Bet company?
1Bet2Bet Company has acquired a respectable place in the industry as a company which pays out winnings as fast as possible.
- BANK TRANSFER
- MONEYBOOKERS
- PAYPAL
- NETELLER
What payment methods can I use in order to finance my account?
1Bet2Bet Company works with a leading network of reliable on-line commerce partners and with leading economic institutions worldwide. This enables us to offer you, at your convenience, a comprehensive array of the most popular payment methods.
Payment methods:
- BANK TRANSFER
- VISA ELECTRON
- NETELLER
- PAYPAL
- MONEYBOOKERS
- EUROGIRO
- CARD4PAY
- WESTERN UNION
For your security 1Bet2Bet Company makes use of an advanced 128 bit encoding protocol in order to safeguard all the details of your on-line transactions.
This is a standard security protocol for on-line transactions which is used by the world's leading financial institutions.
How can I finance my account through a bank transfer?
In order to avoid delays in crediting your account, after the transfer is sent, enter "My Account" – "Deposits / Withdrawals", and select "Deposit" in the "Bank Transfer".
Follow the instructions on screen to verify your bank transfer.
Please, avoid writing to our customer services department as this may cause further delays.
A local bank transfer may take from 1 to 3 business days whereas an international transfer may take from 3 to 5 business days only.
The moment the transferred amount is received in our bank, your account will be immediately credited.
Please note, 1Bet2Bet Company will credit your account with the funds and commissions when a bank transfer is received in excess of 1000$ USD (or the equivalent amount in your local currency).
Can I receive my winnings payments through a bank transfer?
Yes, bank transfers are carried out only in the name of the account holder. Enter the "My Account" – "Deposits / Withdrawals" – "Transfer by means of a bank transfer".
Before hitting the payment option please verify that the personal details you have entered are correct.
For a Transfer transaction we need the full information of your bank (name, address), your bank account number, all the IBAN/BIC/ABA/Swift/Routing Numbers/Sort Code or the bank branch numbers attached to your account number and address as it appears in the bank. You will receive and email if your request is approved and transferred through the accounts department.
Your bank transfer will be sent to our bank for further processing within 24 hours, Mondays to Fridays excluding national holidays.
If I did not find the answers to my questions or concerns, to whom should I turn?
1Bet2Bet furnishes Internet customer service via email only. Our customer service advisers are available to answer your letters by email, 24 hours a day, 7 days a week. Write to us with any of your questions to info@1bet2bet.com.
Please remember to enclose your customer name and as many details as possible in order to allow us to answer your request. For example, please note the bet number if necessary, so that we can resolve the problem in the fastest and most efficient manner possible.
